Shipping policy

Raffinati Jewelry provides free standard shipping for orders above $150! 

All orders are shipped via USPS with below options:

Priority Mail Express: 1-2 days

Priority Mail: 2-3 days

USPS Ground: 3-5 days

Please note that shipping rates (if applicable) are optimized and based on USPS computation. Lead time provided are estimates and not a guarantee. 

For your protections, Raffinati Jewelry always:

  1. Insures and registers all items for their full value. 
  2. Requires that all deliveries be made to a physical business or home address only. We do not deliver to P.O. box addresses. 
  3. Order values over $300 will require a signature upon delivery. 

International shipments can be processes online. Customs processes and import duties are to the responsibility of the customer; please check with your customs office for information as this may vary depending on your location. Other than GST/PST/HST, there are no additional import duties for orders shipped to Canada. For international shipping, we collect applicable duties for each order.

Raffinati Jewelry is committed to timely delivery for your order. However, delivery delays due to inclement weather conditions, carrier delays, or incorrect addresses are beyond our control. Shipping fees are non-refundable. On the rare occassion that your order is tampered with or lost during shipment, you must notify us within 5 days of receiving your tracking number. 

For insurance reasons, we cannot reroute packages after they have been shipped. 

For orders over $300, a signature is required at the time of delivery, so be sure someone is home to accept the package.

SHHHHHHHH!!!

We know, jewelry is often purchased as a surprise and we will help to keep the secret as best we can.

We allow you to ship to an address other than your billing address. All we ask is that you have the alternative shipping address on file with your credit card company. To do this, simply call the 800 number on the back of your card and tell them you would like to add an alternative shipping address to your account.